A few things worth clearing up.

Smith Cir is listed as a dispatch point. Call first; the website does not advertise a walk-in shop.

Call with the address and the situation for current availability. There is no live arrival-time estimate on this website.

Ask what the quote covers, including parts, labor and any visit charge. If inspection changes the proposed work, ask for the revised scope and price before agreeing.

Support depends on the vehicle, hardware and job. Share the model or equipment details so the request can be checked.

Rekeying changes which key works in a suitable cylinder. A sticking door or damaged latch may need a separate repair.